Buyers can return the package without reason in 7 days
If the item we sent you is defective when you receive the shipment(unused condition), we will ship out replacement for free (we pay for the replacement shipping cost) and will not charge additional shipping and handling fee.
If there is no quality issue, buyers are responsible for the shipping fee, and the returned items are subject of a certain restocking fee.
1.Make sure you COMPLETE ALL DETAIL INFO CORRECTLY. Full Consignee name, Complete Address, Post Code, Telephone, We only ship to confirmed order addresses, it MUST MATCH your Shipping address.
2.IN CASE the product is returned or held by buyers customs for restrictions reasons, Buyers are responsible to know your local customs and government’s regulation before purchase.
3.Dear Customers, you need to be responsible for the CUSTOMS FEE,VAT or any EXTRA TAX. If the product need any special document (such as invoices etc) in your country or need to be described by a CERTAIN VALUE, please LEAVE A MASSAGE in the ORDER or require it in advance.
4.All the available products will be tested, packed and shipped out in 1-3 working days after the payment is confirmed.
5.All the standard shipping tracking numbers take few days for the details to appear after handling time, Later they can be tracked in https//www.17track.net/en
6.International standard shipping will be used by China Post Registered Air Mail or ePacket, they usually takes 10-60 working days, many facts such as bad weather, customs or sales hot season etc, can cause delay. If your package takes too long to be delivered, Please CONTACT US, we would help you check what happened to your package.
7. If you would like a faster shipping service, Pls contact with customer service personnel in advance for further confirmation.