1. Ensure all the essential elements are correctly and completely filled,eg. name,address and phone number.
2. Customers are responsible to know the local customs clearance regulations and government policies before your purchase in case any restrictions.
3. Customers are responsible for possible duties, taxes, customs clearance fees and any special documents(eg.invoices) as requested by country laws.
4. All the available products will be tested, packed and shipped out in 1-3 working days after the payment is confirmed.
5. Logistic tracking would be available in a few days after delivery time. Customers can check it out on this website. https//www.17track.net/en
6. We offer China Post Registered Air Mail or ePacket as international standard shipping(10-60 working days). Any delays may be caused by force majeure like weather or customs.
7. We highly recommend you Express shipping if you are in urgent need.
LAST BUT NOT LEAST,due to a force majeure situation entirely resulted from the corona virus epidemic, customers from some countries like Brazil,may need to pay extra shipping fee because in which only express is available. The shipping and custom regulations vary from country to country , and by the epidemic too.
Please don’t hesitate to CONTACT US if you meet a serious logistics delay or look for any further information.